Too frustrating
Im so disappointed. Yesterday I went out to run errands with two coupons in my SurveyMini wallet, one for $5 off of $25 or more at Michaels, and one for $10 off of $50 or more at OfficeMax. However, when I went to use them, I repeatedly had an error message. I wrote to the support team and they explained that the system was having trouble, and offered me 1000 points. Very kind! I waited awhile to use the coupons. At one point I saw they were working, so I finished my errand and I went right to OfficeMax, chose my items, and went to check out... error message. And my Michaels coupon had disappeared. I left OfficeMax hoping to go back later when it was working. That afternoon I checked my wallet again to see if the OfficeMax one was working... also disappeared!
Now this morning I decided to just redeem 4000 points to buy another OfficeMax coupon. I did that... And its not in my wallet! As you can imagine, Im pretty frustrated with this app. I requested my 4000 points returned, as well as my two coupons. Got a very brief reply stating that my points had been returned, but guess what? Not there. Done with this app.
AK4evr about
SurveyMini